In order to keep the information updated between the organizational structure and Rewards it is necessary to synchronize the information after any change is made, so here are the steps to perform this synchronization.
If you do not yet have an Organizational Structure in place, you can do so by going to the MANAGE DEPARTMENTS section.
1. A user with Administrator credentials should access ACS Management.
2. Go to the Users and Permissions section.
3. Enter the organizational structure by clicking on the MANAGE DEPARTMENTS button.
4. Click on “Update Rewards Information”.
5. A window will appear requesting confirmation of the update at account or company level, select the option of your preference according to your requirement.
NOTE: If you select the option “Update only this Company” you must select the company to update from the list.
6. Click “Do you wish to Continue?” to save the changes.
7. A confirmation message will be displayed indicating that the synchronization was successful.
