When the proposed Legal Representative has not confirmed the account activation in ACS Management, there will be an option to register the details of a new user to change the Legal Representative. There are 2 ways to make this change, detailed as follows:
3.1. Accessing as an Administrator
a) Access ACS Management.
b) Identify the “Account Owner” section and click on the edit icon.
c) Within the “Pending Legal Representative Confirmation” window, select NO if you wish to propose a new Representative.
d) Enter the requested details and click Continue.
e) The proposed Legal Representative will receive the invitation email to continue the registration process.
3.2. Accessing as Current Legal Representative
When the user registered as the Legal Representative logs in to ACS Management, the page will prompt the selection of one of the 2 options as appropriate: “I am not the Legal Rep” and “Complete Registration”.
A) I am not the Legal Rep
1. Click on “I am not the Legal Rep”.
2. Register the corresponding Legal Representative information and click Continue.
3. The proposed Legal Representative will receive the invitation email.
B) Complete Registration
- Navigate to the Complete Registration section and follow the steps to successfully complete the account activation registration.
