Default Login

1. On the “Log In” screen, introduce your email and click || Next || to continue.

2. Enter your password and click || Log in ||.

3. You will be directed to the “Home” screen.

 

Note: If you changed the version recently, a quick tour will appear as shown in section: a. First Access, step 5.

Messages

Message Cause Solution
warning Incorrect user or password this message appears when the username and/or password have been incorrectly captured. Enter your user and password correctly
warning Please fill in the requested fields. The User and/or Password fields are empty when you press the [Login] button. Enter username and password.
Warning: It was not possible to refresh your session. You do not have an account linked to SAP Concur. Link your account to SAP Concur.