After performing the Send a Receipt from AXM flow, the section Collection Processing will show the receipts that are still pending to obtain the CFDI. In this section you can check the status of each one of them. This status is reached when the receipt has been rejected and will go to the Invalid Expenses section.
To access this section you can follow the steps below:
1. Click on “Expenses”
2. Select “Collection Processing”. Next to the legend, a number will appear indicating how many receipts are pending.
3. Pending receipts will be displayed with the following information:
a) OCR-00000: This is the unique ID assigned to the receipt when the photograph of the receipt is uploaded to the system.
b) Date and Time: Shows the date and time the ticket was received by the system.
c) Status: The status of the receipts will change as the process progresses and may show the following statuses:
Receipt Rejected: This status is displayed when the receipt has been rejected and will be moved to the invalid expense section. The reasons for this may be that the billing information is not complete or incorrect, the image is not legible or the billing time of the receipt has expired.
Note: If the receipt is rejected a notification will be sent to you.
For other statuses on receipt processing see the following manuals:
